Certificate IV in Community Pharmacy
Overview
Certificate IV in Community Pharmacy provides the skills and knowledge for an person to be competent to work in a supervisory and/or middle management role in a community pharmacy, such as Retail Manager. Likely functions within that industry for those who achieve this level of competency include :
- maintaining store safety and security,
- managing sales and customer service,
- leading, training and managing staff,
- managing merchandise and store presentation.
- buying merchandise and controlling inventory
- implementing human resource policies
Role of individuals who work relatively autonomously:
- under broad supervision of the pharmacist,
- coordinate and supervise others in the workplace,
- have a broad knowledge base incorporating some theoretical concepts requiring the identification, analysis and evaluation of information from a variety of sources reflecting the particular needs of the community pharmacy industry
Qualification SIR40107
Details in PDF format
Total of 33 units must be completed:
- · all 22 core units
- · 11 elective units. Elective units may be selected as follows.
1. A maximum of 6 units may be selected from the Elective Units in
Group A below.
2. A minimum of 5 and a maximum of 11 elective units may be
selected from the Elective Units in Group B below.
3. A maximum of 2 elective units may be selected from Group C
below.
4. A maximum of 2 elective units may be selected from elsewhere
in the Retail Services Training Package or from any other
endorsed Training Package. These must be units which are
packaged within a Certificate III or IV qualification in the parent
Training Package.
*Training Packages that overlap with Community Pharmacy activities include Health, Business Services and Beauty.
CORE UNITS
HLTCSD306B Respond effectively to difficult or challenging behaviour
SIRPDIS001A Accept prescriptions and deliver medicine
SIRPPKS001A Support the sale of pharmacy and pharmacist-only medicines
SIRPPKS002A Identify, locate and sell products related to allergies
SIRPPKS003A Identify, locate and sell analgesic and anti-inflammatory products
SIRPPKS005A Identify, locate and sell cough and cold products
SIRPPKS006A Identify, locate and sell eye, ear and oral care products
SIRPPKS007A Identify, locate and sell products for gastrointestinal conditions
SIRPPKS008A Identify, locate and sell first aid and wound care products
SIRPPKS009A Identify, locate and sell products for skin and fungal conditions
SIRPPKS010A Assist in the management of pharmacy and pharmacist only medicines
SIRXCCS003A Coordinate interaction with customers
SIRXIND001A Work effectively in a retail environment
SIRXINV001A Perform stock control procedures
SIRXMER001A Merchandise products
SIRXMGT003A Lead and manage people
SIRXOHS001A Apply safe working practices
SIRXOHS002A Maintain store safety
SIRXOHS003A Provide a safe working environment
SIRXRSK001A Minimise theft
SIRXRSK002A Maintain store security
SIRXSLS005A Manage sales and service delivery
Elective units:
Group A:
Community Pharmacy: Dispensary
SIRPDIS003A Assist in dispensary operations
SIRPDIS004A Assist in dispensary stock control
SIRPDIS005A Assist in preparing dose administration containers
SIRPDIS006A Assist in preparing extemporaneous prescriptions
Community Pharmacy: Product
SIRPPKS011A Provide information, products and services on asthma
SIRPPKS012A Provide information, products and services on blood pressure
SIRPPKS013A Provide information, products and services on complementary medicine
SIRPPKS014A Provide information, products and services on diabetes
SIRPPKS015A Provide information, products and services on diet, nutrition and weight management
SIRPPKS016A Provide information, products and services to support home health care
SIRPPKS017A Provide information, products and services on pregnancy and maternal health
SIRPPKS018A Provide information, products and services on smoking cessation
SIRPPKS019A Provide information, products and services on women's and men's health
SIRPPKS020A Provide information, products and services on wound care
Group B:
Cleaning and Maintenance
SIRXCLM002A Manage store facilities
E-Business
SIRXEBS001A Acquire and retain online customers
SIRXEBS002A Manage retail brands online
SIRXEBS003A Manage and promote business to business ecommerce solutions
SIRXEBS004A Select an e-business model
Finance
BSBADM308A Process payroll
SIRXFIN004A Manage financial resources
Human Resources Management
SIRXHRM001A Administer human resources policy
SIRXHRM002A Recruit and select personnel
TAAASS401A Plan and organise assessment
TAADEL402A Facilitate group-based learning
TAADEL404A Facilitate work-based learning
Inventory
SIRXINV004A Buy merchandise
SIRXINV005A Control inventory
Merchandising
SIRXMER004A Manage merchandise and store presentation
Risk Management and Security
SIRXRSK004A Control store security
Group C
Administration
SIRXADM001A Apply retail office procedures
SIRXADM002A Coordinate retail office
Computer Operations and ICT Management
SIRXICT001A Operate retail technology
Community Pharmacy: Dispensary
SIRPDIS002A Deliver prescription medicines to customers outside the pharmacy
Finance
SIRXFIN001A Balance point-of-sale terminal
SIRXFIN002A Perform retail finance duties
SIRXFIN003A Produce financial reports
Human Resources Management
BSBCMN304A Contribute to personal skill development and learning
TAAASS301A Contribute to assessment
TAADEL301A Provide training through instruction and demonstration of work skills
Inventory
SIRXINV002A Maintain and order stock
Merchandising
SIRPMER001A Market and promote pharmacy products and services area
SIRXMER002A Coordinate merchandise presentation
Management and Leadership
SIRXMGT001A Coordinate work teams
SIRXMGT002A Maintain employee relations
SIRXMGT006A Initiate and implement change
Quality and Innovation
SIRXQUA005A Maintain operational quality and productivity
Risk Management and Security
SIRXRSK003A Apply store security systems and procedures
Sales
SIRXSLS003A Coordinate sales performance
SIRXSLS004A Build relationships with customers
Community Pharmacy: Product
SIRPPKS004A Identify, locate and sell baby and infant products
Retail Product Knowledge
SIRXRPK001A Recommend health and nutritional products and services
SIRXRPK002A Recommend hair, beauty and cosmetic products and services
| Apply | Email | Contact | Fax: 1300 308 046
Last Updated:
May 23, 2011
