Certificate II in Community Pharmacy

Overview

The knowledge for an individual to work at entry level in a community pharmacy. Typical functions within that industry for those who achieve this level of competency include:

  • serving and interacting with customers,
  •  merchandising products and controlling stock,
  • understanding the product range and the roles and responsibilities of pharmacy assistants and pharmacists,
  • communicating with customers to identify needs and provide appropriate product advice and/or referral.
  • basic, generic retail and money handling skills                         

Qualification 

Details in PDF format

Total of 22 units

  •  all 19 core units
  •  3 elective units from those listed below.

In all cases selection of electives must be guided by the job outcome, local industry requirements and the characteristics of this qualification (as per theAQF descriptors).

CORE

SIRPDIS001A Accept prescriptions and deliver medicine
SIRPPKS001A Support the sale of pharmacy and pharmacist-only medicines
SIRPPKS002A Identify, locate and sell products related to allergies
SIRPPKS003A Identify, locate and sell analgesic and anti-inflammatory products
SIRPPKS005A Identify, locate and sell cough and cold products
SIRPPKS006A Identify, locate and sell eye, ear and oral care products
SIRPPKS007A Identify, locate and sell products for gastrointestinal conditions
SIRPPKS008A Identify, locate and sell first aid and wound care products
SIRPPKS009A Identify, locate and sell products for skin and fungal conditions
SIRXCCS001A Apply point-of-sale handling procedures
SIRXCCS002A Interact with customers
SIRXCLM001A Organise and maintain work areas
SIRXCOM001A Communicate in the workplace
SIRXIND001A Work effectively in a retail environment
SIRXINV001A Perform stock control procedures
SIRXMER001A Merchandise products
SIRXOHS001A Apply safe working practices
SIRXRSK001A Minimise theft
SIRXSLS001A Sell products and services

ELECTIVE

Computer Operations and ICT Management

SIRXICT001A Operate retail technology

Dispensary

SIRPDIS002A Deliver prescription medicines to customers outside the pharmacy

Finance

SIRXFIN001A Balance point-of-sale terminal

 Community Pharmacy: Product

SIRPPKS004A Identify, locate and sell baby and infant products

 Retail Product Knowledge

SIRXRPK001A Recommend health and nutritional products and services
SIRXRPK002A Recommend hair, beauty and cosmetic products and services
 

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Last Updated: May 23, 2011

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