Certificate IV in Community Pharmacy provides the skills and knowledge for an person  to be competent to work in a supervisory and/or middle management role in a community pharmacy. Likely functions within that  industry for those who achieve this level of competency include :

• maintaining store safety and security,
• managing sales and customer service,
• leading, training  and managing staff,
• managing merchandise and store presentation.
• buying merchandise and controlling inventory
• implementing human resource policies
  

Role of individuals who work relatively autonomously:

• under broad supervision of the pharmacist,
• coordinate and supervise others in the workplace,
• have a broad knowledge base incorporating some theoretical concepts requires the identification, analysis and evaluation of information from a variety of sources reflecting the particular needs of the community pharmacy industry                                                                             read on

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This qualification provides the skills and knowledge for an individual to be competent to work in a community pharmacy with some autonomy but under the supervision of a pharmacist.   Likely functions within this industry for those who achieve this level of competency include

• developing specialist product knowledge to support customers to prevent and/or manage health conditions,
• assisting in the operation of the dispensary,
• merchandising and marketing products and controlling stock,
• basic staff development and training. 
• some administration duties              read on

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Certificate II in Community Pharmacy provides the knowledge for an individual to work at entry level in a community pharmacy. Typical functions within that industry for those who achieve this level of competency include:

• serving and interacting with customers,
•  merchandising products and controlling stock,
• understanding the product range and the roles and responsibilities of pharmacy assistants and pharmacists,
• communicating with customers to identify needs and provide appropriate product advice and/or referral.
  
• basic, generic retail and money handling skills                             read on

|  Are you Eligible for funding  |  Contact Us  |  Phone: 1300 307 908 | Fax: 1300 308 046