Overview

The Certificate II in Business reflects the role of people who perform  mainly routine tasks using limited practical skills and  operational knowledge  under direct supervision.

Job descriptions,  roles and titles vary across different industry sectors. Possible job titles  include:

• Junior Administration Officer
• Clerk
• Data Entry Operator
• Office Junior 
• Receptionist or Assistant Receptionist
• Customer Service officer

Govt Funded**	Federal	$2,000** SBT $1,250 new entrant if eligible	Eligible trainees State funded
Diploma Delivery	Flexible distance,  and work place	Course Support	Expert teacher support
Pre-requisites	None	Preferred*
Enrolment	Are you Eligible for funding	Resources Required	Phone, internet, email
Contact	This e-mail address is being protected from spambots. You need JavaScript enabled to view it		Course Units in PDF

Qualification

Requiring a total of 12 Units including

• 1 core unit, plus
• 11 elective units. 7 electives must be chosen from the list below and the remaining 4 may be chosen from other qualifications Target Training offers of which 2 can be Certificate III level.

Core Unit:
BSBOHS201A	Participate in OHS processes
Elective units:
BSBCUS201A	Deliver a service to customers
BSBIND201A	Work effectively in a business environment
BSBINM201A	Process and maintain workplace information
BSBINM202A	Handle mail
BSBINN201A	Contribute to workplace innovation
BSBCMM201A	Communicate in the workplace
BSBITU201A	Produce simple word processed documents
BSBITU202A	Create and use spreadsheets
BSBITU203A	Communicate electronically
BSBSMB201A	Identify suitability for micro business
BSBSUS201A	Participate in environmentally sustainable work practices
BSBWOR202A	Organise and complete daily work activities
BSBWOR203A	Work effectively with others
BSBWOR204A	Use business technology